Pacific Regency Hotel Suites - Kuala Lumpur

Kh Tower Jalan Punchak, Kuala Lumpur, Malaysia, 50250show map
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Highlights
8
FabulousBased on  920 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Malaysia

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Overview

The 5-star elegant hotel Pacific Regency offers an en-suite accommodation within easy reach of Petronas Twin Towers, which is about 10 minutes` walk. Behind the historic facade of Pacific Regency Hotel lies contemporary interior.

The hotel is 1150 meters away from Jamek Mosque.

Pacific Regency Hotel offers a spectacular view to its guests.

Guests will find themselves a 15-minute walk from Ampang Park train station.

Rooms

The rooms in Pacific Regency Hotel are fitted with a refrigerator, a kitchenette and direct dial telephone. Bathrooms come with a hairdryer and a separate shower.

Eat & Drink

Guests can relax in the lounge bar serving cool drinks. The grill bar Luna Bar is about 50 meters from the property.

Services

The venue offers laundry, room service and porter service.

Relax

Babysitting and cots are provided for guests with children. A gym and a fitness center are among the on-site facilities.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site at MYR 10 per day.

Year renovated:   2012.  Number of floors:   16.  Number of rooms:   283.

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Facilities
Wi-Fi
Parking

MYR 10 per day

Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Rooftop pool

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Public address system
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services

Spa & Leisure

  • Rooftop pool
  • Spa & wellness centre
  • Turkish bath
  • Massage

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Bathroom
  • Shower
  • Free toiletries

Self-catering

  • Kitchenette
  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • International calls
  • Direct dial telephone

Room decor

  • Carpeted floor
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Good to know
Check-infrom 12 pmFREECheck-outuntil 2 pmFREE
Children & extra bedsOne child0 - 12 yearsExtra bedChildren above
12 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Bukit Bintang Monorail StationBukit Bintang Monorail Station3000 ft
Kuala Lumpur Convention CenterKuala Lumpur Convention Center2700 ft
Capital SquareCapital Square2300 ft
Capital SquareCapital Square2300 ft
Pavilion Kuala LumpurPavilion Kuala Lumpur2700 ft
Suria KLCCSuria KLCC2700 ft
Farenheit 88Farenheit 883000 ft
Sungei Wang PlazaSungei Wang Plaza3300 ft
KLCC ParkKLCC Park3300 ft
Petronas Twin TowersPetronas Twin Towers3000 ftKuala Lumpur City Centre
Kuala Lumpur City Centre Kuala Lumpur City Centre 3000 ft Kuala LumpurMalaysia
Petaling StreetPetaling Street4300 ft55 Petaling Street
Sultan Abdul Samad BuildingSultan Abdul Samad Building4600 ftJalan Raja Merdeka Square
Merdeka SquareMerdeka Square4700 ft Kuala LumpurMalaysia
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Luna BarLuna Bar100 ftKH Tower, Jalan Punchak
Seri AngkasaSeri Angkasa200 ftJalan Puncak
LafiteLafite600 ftShangri-La Hotel, lobbby level, 11 Jalan Sultan Ismail
Hard Rock CafeHard Rock Cafe900 ftGroud Floor , Concorde Hotel, 2 Jalan Sultan Ismail
NandosNandos700 ftCity Centre
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National Monument Kuala LumpurNational Monument Kuala Lumpur1.5 mi
Parliament HouseParliament House1.8 mi
Central Market aka Pasar SeniCentral Market aka Pasar Seni4600 ft
Kuala Lumpur Railway StationKuala Lumpur Railway Station1.2 mi
Putra World Trade CentrePutra World Trade Centre1.2 mi
Stadium NegaraStadium Negara4600 ft
Merdeka StadiumMerdeka Stadium1.0 mi
Royal Selangor Golf ClubRoyal Selangor Golf Club1.4 mi
Open University MalaysiaOpen University Malaysia1.1 mi
National Mosque (Masjid Negara)National Mosque (Masjid Negara)1.2 miJalan Perdana
National Science CenterNational Science Center4.2 miJalan Persiaran Bukit Kiara
National ZooNational Zoo5.4 miHulu Kelang, Kuala Lumpur
1 Utama Shopping Centre1 Utama Shopping Centre6.2 mi1 Lebuh Bandar Utama
KidZania Kuala LumpurKidZania Kuala Lumpur6.3 miCurve NX, 18 Jalan PJU 7/5, Mutiara Damansara, Petaling Jaya
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Getting around
Train
Ampang Park Station1.1 mi
Old Kuala Lumpur Railway Station1.2 mi
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Reviews
8.2
FabulousBased on  920  reviews
  • 10.0
    Exclusive

    Excellent service and very professional staff. They deliver daily chocolate to your room and makes sure you have everything you need. I would definitely book in here again.

  • 9.6
    Exclusive

    Room was very cosy, bigger than most European studio flats. What I really found flattering was bathroom kit, consisting of shampoo, conditioner, body wash, shaving kit, ear buds, shower cap, and even sewing kit. Most European hotels would charge you 20 Eur for this from the vending machine. You have a free wireless in your room, the service is amazing and the rooftop swimming pool is breathtaking, especially during the night. Absolutely enjoyed it and a great value for money.

  • 10.0
    Exclusive

    The staff was really friendly and helpful and the room was huge for what we paid

  • 8.2
    Fabulous

    I think evrything in the hotel was good. The amenities we at par excellence.. Only the AC had a disturbing sound. Beautiful view of KL tower just outside your room window.

    The taxi rank in the hotel was very expensive with no option for elite range. Normally a budget taxi would charge 70MR to go to KLIA but they were asking 150MR. With no choice I had to walk down the street to get other taxis.

  • 7.8
    Fabulous

    There is a lack of midrange rooms with cooking/kitchen facilities, so anything that comes my way is good. I also appreciated the space.

    The taxi service which may be not part of the hotel. I was asked by the staffer to pay the price the taxi driver asked. in kl taxis have meters! They also have notices on the taxis this is a regular taxi, no haggling allowed so I was surprised. this is not a complaint, it happens worldwide and I can deal with it. just surprised....

  • 9.2
    Superb

    the view from our room of the KL tower was amazing, nice big spacious room. The pool on the roof 34 floors up has breath taking views.

  • 6.6
    Good

    Staff were very helpful, first room we were in looked to be very nice, until we found out about the night club (Luna) noise. Location was ok , apart from the walk up hill to the hotel.

    We were allocated a very nice room on the 32nd flour, but during the night the noise from the 33rd floor (Luna night club) was hell, until the very early hours. In the morning we asked to be moved but the hotel was full, however we were moved the next morning to a very mediocre room on the 18th floor, it looked old and more like 3-4 star, not 5 star rating, as per website. Thankfully the noisy airconditioning system helped to drown out the thumping music sound through out the room, as we could still hear the noise but it was more acceptable. The hotel management is fully aware of the noise problem and yet continues to offer these rooms to guests. Another young couple was also complaining about not having a good night's sleep. Beware when booking this hotel, if having a good night sleep is important to you.

  • 4.6
    Guest rating

    being apartment suits and for this reason only I chosed this hotel since I have young children

    this is the 3rd time I stay in this hotel and I have noticed a remarkable deterioration in every aspect regarding the cleanliness,services even the over all appearance of the hotel and the reception I thought they may changed the manager or something like that even the fountains were out of service since we came and we left while they were still out of service, dirty and smelly which reflects the ignorance of the hotel,other than the old towels that they forget to change sometimes.the bedding was disaster,they combined 2 single beds to form double bed and didn't bother to get bigger size sheets which made the beds a good reason to stay awake allnight

  • 9.6
    Exclusive

    Everything was perfect. The roof top swimming pool was great with perfect views on the city. During our 2 nights stay we enjoyed the parties in the swimming pool

  • 8.2
    Fabulous

    Staff is nice, structure is new and rooftop is amazing.

    Breakfast is too expensive according to food

  • 8.8
    Superb

    Well located in kl with easy access to shops and central areas

  • 8.2
    Fabulous

    Love the hotel. We had a upgrade to a big appartment suite which was verry Nice.

  • 4.6
    Guest rating

    Housekeeping and cleaning room.

    The location is top of the hill. Part of staff was not friendly. The service so slow or even they forget your requests. The room was not like what it was described. Tv channels are limited. There was only Bible, but other holly books were not provided. Bad smell in the floor. No shuttle to the main areas in the city. There is no lobby; it was just dirty with bad smell room at floor 23. There were no entertainments at the hotel more than the swimming pool. For family, I don't think this hotel is good selection. I'm sorry to say that this hotel deserve 4* or less.

  • 10.0
    Exclusive

    We have stayed at Pacific Regency many times over the years,and we enjoy the staff,the service, the space and the location.

  • 4.2
    Guest rating

    Nothing was as expected. Different with website pictures. Bad service. Very old building. I don't know how it is a 5 stars hotel.

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Highlights
8
FabulousBased on  920 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Malaysia

Use Badge
Good to know
Check-infrom 12 pmFREECheck-outuntil 2 pmFREE
Children & extra bedsOne child0 - 12 yearsExtra bedChildren above
12 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Train
Ampang Park Station1.1 mi
Old Kuala Lumpur Railway Station1.2 mi
+ More- Less
Check rooms and rates
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Rooms and Guests
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